Privacy Policy

1. Introduction

PT Vendora Smart Retail ("Vendora", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and company name when you submit an inquiry or apply to become a venue partner.
• Usage data — pages visited, browser type, device type, and IP address, collected automatically via standard web analytics tools.
• Communications — any information you choose to share when contacting us by email or through our website forms.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and process venue partner applications.
• Send you relevant updates about Vendora services (you may opt out at any time).
• Improve our website and service offerings.
• Comply with applicable legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website or conducting our business, subject to confidentiality agreements. We may also disclose information where required by law.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To exercise any of these rights, please contact us using the details below.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact: